Dept of Electrical Services (DES) provides many ways for its customers to pay their bills or purchase prepaid tokens:
To date, DES statistics report on customer preference in paying bills/purchase prepaid token still favours over the payment counter. Do you think Government should give discounts/subsidy to encourage online payments through credit card?
Currently, DES has 2 Cash Deposit Machine located at headquarter old airport and Seria Branch. Its function is to allow public community to purchase prepaid token or pay monthly bill (postpaid).
If DES has 10 more new CDMs, where would you like to see or have it?
Why do you prefer CDMs compared to other alternative services such as online, PowerKad, SMS, Banks services, Mobile Apps?