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Electrical Services

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  • 00267177
129/4/2015 11:06

Dept of Electrical Services (DES) provides many ways for its customers to pay their bills​ or purchase prepaid tokens:

  • Through online services
  • Through Banks
  • Mobile Apps
  • Post Office
  • DST Incomm (partner)

To date, DES statistics report on customer preference in paying bills/purchase prepaid token still favours over the payment counter. Do you think Government should give discounts/subsidy to encourage online payments through credit card?

010581886/6/2016 9:44NoGeneral
2.90485021266935
29/4/2015 10:19
  
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  • 00267177
129/4/2015 10:27

​Currently, DES has 2 Cash Deposit Machine located at headquarter old airport and Seria Branch. Its function is to allow public community to purchase prepaid token or pay monthly bill (postpaid).

Diebold CDM.jpg

If DES has 10 more new CDMs, where would you like to see or have it?

  1. Shoping Malls?
  2. Districts?
  3. Government Housing Schemes?
  4. Mukims?

 

Why do you prefer CDMs compared to other alternative services such as online, PowerKad, SMS, Banks services, Mobile Apps?

 

010581886/6/2016 9:15NoGeneral
3.04964607242166
229/4/2015 10:191
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  • 00267177
129/4/2015 10:19
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  • Dk Norfaizurah Fariah Binti Pg Suffian
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